For bookings of 7 or more guests,
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  1. Due to limited seating capacity, we encourage you to book in advance via our website.
  2. We welcome walk-ins. First come first serve.
  3. Our team will hold your table for a maximum of 15 minutes after your allocated booking time.
  4. We offer a time slot of 90 minutes for booking of 1-7 people.
  5. For large groups from 8 up to 20 people, please contact us via email for different terms and conditions.
  6. No BYO alcohol in our restaurant.
  7. Mama San’s dress code: smart casual.
  8. To ensure that all of our guests enjoy a relaxing dining experience, we kindly ask that parents consider the comfort of their young children under 12 when choosing a dining destination. While we welcome families, we have found that our intimate setting does not allow us to accommodate strollers or infants, as we have limited space and security concerns. We strive to maintain a peaceful atmosphere for all of our guests and appreciate your understanding in this matter.
  9. For any cancellation or change, we will be glad to assist you via email to booking@mamasanbali.com. Please note that any update or cancellation should be submitted at least 48 hours ahead of your booking time.
  10. Please be sure to mention all dietary and allergies when you make a booking.
  11. Mama San’s Team is not responsible for any lost or stolen items.
  12. Bank transfer fees may apply when transferring funds from certain banks or financial institutions.